Now 8 years into your business, what advice can you offer entrepreneurs just starting out?
Whether it is closing a project you've been working on for a while, losing an employee, or finally learning how taxes really work, you have to take time for self-management of how you react to and internalize situations. I learned this early on when I didn't get a project I thought was a done deal. Of course, to me that project meant that I could pay my rent and vendor bills but crying over it didn't get me anywhere.
Entrepreneurship is also about experiencing the journey. You can’t go around it, under it or over it. You have to go through it.
What were some of the things you did early on in your business to set yourself up for long term success?
We knew what we were and what we weren’t. We had clients asking us all the time if we provided services that were out of our scope and work and while in the early stages we said “Yes” because we needed revenue, we also knew when to say no. And by saying no, we indirectly became a valuable resource to clients and are able to generate referrals for our partners. This also positioned us as an expert in our field.
Any last words?
Try not to internalized everything when things don’t go your way. Pushing yourself into immediate acceptance of the situation at hand and asking yourself “How can I rise to the occasion?” will allow you to learn more, listen more and sell more.